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Forgotten your password

If you have forgotten your password, you have the option of resetting it from our login page. Keep in mind that you can only use the following characters for your password:
• Letters: Aa to Zz
• Numbers: 0 to 9
• Symbols: . * & , - @ ' ( ) + ? ! # %

Once on our login page, you can follow the steps below to reset your password:

1. Click the Forgot your password? link underneath the email and password fields.

2. Enter your email address.

3. Click the orange “submit” button.

Once you click “submit”, an email will be sent to the email address you entered. Follow the steps in the email to finish resetting your password.

Note: If you don’t receive an email from us, make sure to check your spam, junk, or bulk folder (if it is in your spam folder, mark it as “not spam” for future emails).